Privacy Policy
Your privacy matters to us. Learn how Thinkforty Inc, a Delaware corporation, collects, uses, and protects your personal information.
Last Updated: February 1, 2025
1. Introduction
Thinkforty Inc ("Thinkforty," "we," "us," or "our"), a corporation organized under the laws of the State of Delaware, is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our AI-powered personal teaching assistant platform, or interact with our services (collectively, the "Services").
By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described herein, please do not use our Services. We encourage you to read this policy carefully and contact us if you have any questions.
2. Information We Collect
Thinkforty Inc collects information to provide, improve, and personalize our Services. The types of information we collect include:
2.1 Information You Provide Directly
- Account Information: Name, email address, password, and profile details when you create an account.
- Contact Information: Name, email, subject, and message content when you submit inquiries through our contact form.
- Payment Information: Billing address and payment method details processed securely through our third-party payment processors.
- Educational Content: Learning preferences, course selections, quiz responses, and other educational data you provide while using our platform.
2.2 Information Collected Automatically
- Usage Data: Pages visited, features used, time spent on the platform, click patterns, and interaction data.
- Device Information: Browser type, operating system, device type, screen resolution, and unique device identifiers.
- Log Data: IP address, access times, referring URLs, and error logs.
- Learning Analytics: Progress data, performance metrics, and adaptive learning model inputs generated through your use of our AI teaching assistants.
2.3 Information from Third Parties
- Single Sign-On Providers: If you log in via a third-party service (e.g., Google, Microsoft), we may receive your name, email, and profile picture.
- Educational Institutions: If your account is provisioned by a school or organization, we may receive your name, email, and role from that institution.
- Analytics Partners: Aggregated and anonymized data from analytics services that help us understand how our Services are used.
3. How We Use Your Information
Thinkforty Inc uses the information we collect for the following purposes:
- Provide and Maintain Services: To operate our AI-powered teaching assistant platform, process your requests, and deliver personalized learning experiences.
- Personalization: To adapt our AI tutors to your learning style, pace, and preferences, ensuring the most effective educational experience.
- Communication: To send you service-related notifications, respond to your inquiries, and provide customer support.
- Improvement and Research: To analyze usage patterns, conduct research, and improve our AI models, platform features, and user experience.
- Security: To detect, prevent, and address fraud, abuse, security risks, and technical issues.
- Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
- Marketing: To send you promotional materials and updates about our Services, with your consent where required by law. You may opt out at any time.
4. Cookies and Tracking Technologies
Thinkforty Inc uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our Services.
4.1 Types of Cookies We Use
- Essential Cookies: Required for the operation of our platform. These include cookies that enable you to log in, navigate the site, and use core features.
- Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Functional Cookies: Allow us to remember your preferences (such as language or region) and provide enhanced, personalized features.
- Marketing Cookies: Used to track visitors across websites to display relevant advertisements. These are only set with your explicit consent.
4.2 Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of our Services. For more information on managing cookies, visit your browser's help documentation.
5. Third-Party Services
Thinkforty Inc works with trusted third-party service providers to operate and improve our Services. These providers may have access to your personal information only to perform tasks on our behalf and are obligated to protect your data. Our third-party partners include:
- Cloud Hosting Providers: We use industry-leading cloud infrastructure providers to host our platform and store data securely.
- Payment Processors: Secure payment processing is handled by PCI-DSS compliant third-party processors. We do not store your full credit card information on our servers.
- Analytics Services: We use analytics tools to understand usage patterns and improve our platform. Data shared with these services is anonymized where possible.
- Email Service Providers: We use third-party email services to send transactional and marketing communications.
- Authentication Providers: Single sign-on services (e.g., Google, Microsoft) that facilitate secure account access.
We do not sell your personal information to third parties. We may share anonymized, aggregated data with partners for research and analytical purposes.
6. Data Storage and Security
Thinkforty Inc takes the security of your personal information seriously. We implement industry-standard technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
6.1 Security Measures
- Encryption: All data transmitted between your device and our servers is encrypted using TLS/SSL protocols. Data at rest is encrypted using AES-256 encryption.
- Access Controls: We enforce strict role-based access controls, ensuring only authorized personnel can access personal data on a need-to-know basis.
- Infrastructure Security: Our platform is hosted on SOC 2 Type II certified cloud infrastructure with continuous monitoring, intrusion detection, and automated threat response.
- Regular Audits: We conduct regular security assessments, penetration testing, and code reviews to identify and address potential vulnerabilities.
- Incident Response: We maintain a comprehensive incident response plan and will notify affected users and relevant authorities in the event of a data breach, as required by applicable law.
6.2 Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our Services. If you request deletion of your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (such as resolving disputes or enforcing our agreements).
7. Your Rights
Thinkforty Inc respects your rights regarding your personal information. Depending on your location and applicable laws, you may have the following rights:
7.1 Right to Access
You have the right to request a copy of the personal information we hold about you. You can access much of your data directly through your account settings. For a comprehensive data export, please contact us at privacy@thinkforty.com.
7.2 Right to Deletion
You have the right to request the deletion of your personal information. You can delete your account through your account settings, or contact us to request deletion. We will process your request within 30 days, subject to any legal obligations that require us to retain certain data.
7.3 Right to Opt-Out
You have the right to opt out of certain data processing activities:
- Marketing Communications: You can unsubscribe from marketing emails by clicking the "unsubscribe" link in any marketing email or by updating your communication preferences in your account settings.
- Analytics and Tracking: You can opt out of analytics cookies through your browser settings or by using our cookie preference center.
- Personalized Learning Data: You can request that we stop using your learning data for AI model improvement while still using our core Services.
7.4 Right to Correction
You have the right to request correction of inaccurate or incomplete personal information. You can update most of your information directly through your account settings.
7.5 Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format. Contact us to request a data export.
To exercise any of these rights, please contact us at privacy@thinkforty.com. We will respond to your request within 30 days. We may ask you to verify your identity before processing your request.
8. Children's Privacy
Thinkforty Inc is committed to protecting the privacy of children. Our Services are designed to be used by learners of all ages, including children under the age of 13, and we take additional precautions to protect their information.
- We comply with the Children's Online Privacy Protection Act (COPPA) and other applicable laws regarding children's data.
- For users under 13, we require verifiable parental or guardian consent before collecting personal information.
- We collect only the minimum information necessary to provide our educational Services to children.
- We do not serve targeted advertising to users under 13.
- Parents and guardians can review, modify, or request deletion of their child's personal information by contacting us at privacy@thinkforty.com.
If we learn that we have collected personal information from a child under 13 without proper parental consent, we will take steps to delete that information promptly.
9. Changes to This Privacy Policy
Thinkforty Inc may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated policy on our website with a revised "Last Updated" date. We may also notify you via email or through a prominent notice on our platform. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Thinkforty Inc
A Delaware Corporation
Email: privacy@thinkforty.com
Address: 535 Mission Street, Suite 1400, San Francisco, CA 94105
Website: www.thinkforty.com
Have Questions About Your Privacy?
We're committed to transparency and protecting your data. If you have any questions about our privacy practices, don't hesitate to reach out.